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The Prestige Signature Standard Academy
Training Programs

Private cohorts of up to 25.

Half-DayStarting at $3,750.Full-DayStarting at $6,000.Two-Day SignatureStarting at $10,000.Five-Day Full AcademyStarting at $35,000. Credential pathway.CurriculumFifteen modules, from presence to the capstone.
A training session with hospitality professionals around a whiteboard. All programsStarting prices, per cohort.
The Prestige Standard

Presence, Observe, Initiate, Serve, Elevate.

PresenceConfidence and readiness before the first word.ObserveRead the guest, the table and the room.InitiateAct before every need has to be stated.ServeTechnical and interpersonal precision.ElevateMake correct service feel personal.How we teachDemonstration, explanation, practice, assessment.Client SOP integrationYour procedures, taught with the standard.
Practical coaching in plate presentation. P.O.I.S.E. Method™The sequence behind the guest experience.
Professional Credential

Earned through the Five-Day Full Academy.

Requirements90% attendance, 80% knowledge, 80% practical, Module 15.Certificate and credentialA certificate confirms completion. The credential is earned.Validity and renewalTwo years. Renewal from $650.Full AcademyThe pathway to the Professional Service Credential.
A certificate presentation during a Prestige academy recognition moment. The credentialValid for two years.
Who We Serve

Restaurants, hotels, clubs and event teams.

Restaurants & Fine DiningPresence, technique and table awareness.Hotels & ResortsGuest-facing service across the brand experience.Golf & Country ClubsMembers, guests, dining rooms and events.Private ClubsDiscretion, anticipation and consistency.Event & Banquet VenuesCoordinated service in a fast room.Catering TeamsThe same standard across changing venues.
A server presenting plates to guests in a fine-dining room. All sectorsYour standards stay in place.
About

Nonceba Wimbley, Founder & Chief Executive Officer.

Founder storyFrom Ocean Basket in Cape Town to the academy.PhilosophyWelcomed, valued, respected and cared for.MissionSkills, confidence, presence and a stronger service culture.VisionA recognized standard of professional hospitality service.
Portrait of Nonceba Wimbley, Founder and Chief Executive Officer. Founder storyCape Town, 2008, to the academy.
Contact

Bryant, Arkansas · 501-559-5118

Discovery consultationTell us where your team is today.Open EnrollmentPer person, once a class is confirmed. From $300.Per-person pricingHalf-Day $300 through Full Academy $3,200.Interest listBe contacted when a session is scheduled.
Hospitality professionals practicing glassware, plate and service-tool standards. Open EnrollmentDates are announced only after a session is scheduled.
Schedule a Discovery Consultation
Schedule a Discovery Consultation
Training Programs
All programs Half-DayStarting at $3,750. Full-DayStarting at $6,000. Two-Day SignatureStarting at $10,000. Five-Day Full AcademyStarting at $35,000. Credential pathway. CurriculumFifteen modules, from presence to the capstone.
The Prestige Standard
The standard PresenceConfidence and readiness before the first word. ObserveRead the guest, the table and the room. InitiateAct before every need has to be stated. ServeTechnical and interpersonal precision. ElevateMake correct service feel personal. How we teachDemonstration, explanation, practice, assessment. Client SOP integrationYour procedures, taught with the standard.
Professional Credential
The credential Requirements90% attendance, 80% knowledge, 80% practical, Module 15. Certificate and credentialA certificate confirms completion. The credential is earned. Validity and renewalTwo years. Renewal from $650. Full AcademyThe pathway to the Professional Service Credential.
Who We Serve
All sectors Restaurants & Fine DiningPresence, technique and table awareness. Hotels & ResortsGuest-facing service across the brand experience. Golf & Country ClubsMembers, guests, dining rooms and events. Private ClubsDiscretion, anticipation and consistency. Event & Banquet VenuesCoordinated service in a fast room. Catering TeamsThe same standard across changing venues.
About
Nonceba Wimbley Founder storyFrom Ocean Basket in Cape Town to the academy. PhilosophyWelcomed, valued, respected and cared for. MissionSkills, confidence, presence and a stronger service culture. VisionA recognized standard of professional hospitality service.
Contact
Academy contact Discovery consultationTell us where your team is today. Open EnrollmentPer person, once a class is confirmed. From $300. Per-person pricingHalf-Day $300 through Full Academy $3,200. Interest listBe contacted when a session is scheduled.

Terms

Terms

These terms cover use of this website. A training engagement is confirmed separately.

September 24, 2026

The website is not a booking

The pages describe professional hospitality service training. Sending a discovery inquiry or joining the interest list is a request for contact. It does not reserve a date, confirm a cohort, or create a training agreement.

Open enrollment dates are announced only after a session is officially scheduled. A standard class needs at least 8 paid participants and holds no more than 25.

Prices

Private training is priced per cohort of up to 25 participants. The starting prices are on the Training Programs page. A customized program is discussed after discovery.

Open enrollment is priced per person. Those prices are on the Open Enrollment page. This website does not take payment.

Credential renewal fees are on the Professional Credential page.

The credential

The Prestige Signature Standard Professional Service Credential™ is earned only by meeting the published Five-Day Full Academy requirements, including attendance, knowledge, practical assessment, and the Module 15 capstone. A certificate of completion is not that credential. The credential is valid for two years.

Names and materials

The Prestige Signature Standard™ and the P.O.I.S.E. Method™ name the academy’s standard and teaching sequence. Text, photographs, and training descriptions on this site are for learning about the academy. They are not a license to copy the curriculum or present it as someone else’s program.

Using the site

Use the site to read about the academy and to request contact. Do not attempt to disrupt the site, or submit another person’s information without permission to do so.

Prestige may update these pages. The date at the top is the current version. Questions can go to nwimbley@prestigesignaturestandard.com.

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The Prestige Signature Standard Academy

Professional Hospitality Service Training

The Prestige Signature Standard™
P.O.I.S.E. Method™

Bryant, Arkansas

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Training

Training Programs Half-Day Full-Day Two-Day Signature Five-Day Full Academy Professional Credential Open Enrollment

Contact

Schedule a Discovery Consultation 501-559-5118 nwimbley@prestigesignaturestandard.com

Bryant, Arkansas

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The Prestige Academy

Schedule a Discovery Consultation

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To speak with Prestige, call 501-559-5118 or email the Academy.

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Call 501-559-5118 or email nwimbley@prestigesignaturestandard.com.

The Prestige Academy

Join the Interest List

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To speak with Prestige, call 501-559-5118 or email the Academy.

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Call 501-559-5118 or email nwimbley@prestigesignaturestandard.com.